Tandara

Legal

Privacy Policy

Tandara Fashion App ("Tandara", "we", "us" or "our") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, store and protect personal data when you use the Tandara website, create an account, interact with content, submit information or use other Tandara services.

This Policy is designed around the Nigeria Data Protection Act 2023 (NDPA) and applicable data-protection requirements.

Also see our Terms of Use.

1. Who Controls Your Data?

Data Controller: Tandara Fashion App. Trading Name: Tandara. Registered Address: 37 Adekayode Street, Maryland, Lagos State, Nigeria. Privacy Contact: privacy@tandara.africa

As Tandara develops, the identity of the relevant controller may change or additional entities may become responsible for particular services. Where this occurs, we will update this Policy appropriately.

2. Information We Collect

Account information may include name, username, email address, telephone number where provided, appropriately protected password credentials, profile photograph, optional location/city, profile description and other information you voluntarily add.

Community activity may include posts, comments, likes, follows, saves, shares, creator applications, messages or enquiries and other content or activity you submit.

Creator/business information may include additional information reasonably required to evaluate and operate your profile.

Technical information may include IP address, browser and device information, operating system, pages/features accessed, approximate location, timestamps, referral information, performance information and technical logs.

Analytics: Tandara uses Google Analytics to collect information about how users interact with the Website. This may include information such as pages visited, features used, device and browser information, approximate location, and other usage data. We use this information to understand Website performance, improve the user experience, and develop our services. Google may process certain information in accordance with its own privacy practices.

Newsletter/email: Tandara uses Amazon Simple Email Service (Amazon SES), provided by Amazon Web Services (AWS), to deliver newsletters, updates and other email communications to users who have subscribed to receive them. When you subscribe, your email address and information necessary to deliver and manage these communications may be processed through Amazon SES. You may unsubscribe from optional marketing communications at any time using the unsubscribe link provided in our emails.

3. How We Use Your Data

We may use personal data to create and maintain accounts; provide Platform functionality; display profiles and User Content; allow user interactions; facilitate creator applications; moderate and protect the community; respond to enquiries; send requested communications; improve services; understand Platform usage; detect fraud and abuse; maintain security; comply with legal obligations; establish or defend legal claims; and develop new Tandara services.

4. Lawful Basis for Processing

Depending on the circumstances, Tandara may process personal data based on consent; performance of a contract; steps taken at your request before a contract; compliance with a legal obligation; legitimate interests where appropriate; protection of vital interests where applicable; or another lawful basis recognised under Nigerian data-protection law.

5. Public Profiles and User Content

Information you choose to publish on Tandara may be visible to other users or the public. Depending on the feature and settings, this may include username, profile photograph, creator/business information, posts, comments, photographs, videos and public interactions. Please do not publish personal information you do not want others to see.

6. Communications

We may send account-related communications, security notices, service announcements, responses to enquiries, newsletters and marketing communications where permitted by law and, where required, with your consent. You can unsubscribe from optional marketing communications at any time.

7. Cookies and Analytics

Tandara may use cookies and similar technologies for essential functionality, authentication, preferences, analytics, security and performance measurement. Non-essential cookies will be handled in accordance with applicable law and consent requirements. The developer should confirm the exact cookies, analytics scripts, pixels and third-party SDKs before publication.

8. Who We Share Data With

We may share personal data with service providers supporting hosting, databases, analytics, email/newsletter delivery, authentication, communications, security, payment processing, customer support and other technical services. We may also disclose information where required by law or reasonably necessary to protect Tandara, users or others. We do not sell personal data simply as a source of revenue.

9. International Processing

Some technology providers may process information outside Nigeria. Where this occurs, Tandara will take appropriate steps required by Nigerian data-protection law concerning international transfers and safeguards.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, unless a longer period is required or permitted by law. When personal data is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it where appropriate.

11. Your Data Rights

Subject to applicable law, you may have rights to access your personal data; request correction; request deletion or erasure; object to certain processing; request restriction; request portability where applicable; withdraw consent where consent is the lawful basis; receive information about processing; and lodge a complaint concerning processing.

12. Account Deletion

Where available, Tandara will provide a mechanism for users to request or delete their accounts. The Platform may retain certain information where required or permitted by law, or reasonably necessary for security, fraud prevention, dispute resolution or legitimate business purposes.

13. Data Security

We implement reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration and destruction. However, no internet-based service can guarantee absolute security.

14. Children

Tandara is not intended to knowingly collect children's personal information in circumstances where applicable law requires parental or guardian consent without obtaining the required consent. If you believe a child has provided personal data improperly, contact us.

15. Data Breaches

If Tandara becomes aware of a personal-data breach, we will assess and respond in accordance with applicable law and regulatory requirements, including any required notifications.

16. Your Complaints

For concerns about how Tandara handles personal data, contact privacy@tandara.africa. You may also have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC).

17. Changes to This Policy

We may update this Privacy Policy as Tandara evolves. The latest version will be made available on the Platform with the relevant Last Updated date.

18. Contact

Tandara Fashion App. Trading as Tandara.

37 Adekayode Street, Maryland, Lagos State, Nigeria.

Privacy: privacy@tandara.africa

General: hello@tandara.africa